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Walter Schroeder Library, Milwaukee School of Engineering
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Grant, James R.
Subjects
Personnel management -- Computer programs.
Computer Systems Management and Standards
Industrial management.
Organizational effectiveness
MSEM Thesis.
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by author:
Grant, James R.
by title:
The People Capabilit...
MARC Display
The People Capability Maturity Model : analysis and application / James R. Grant..
by
Grant, James R.
Subjects
Personnel management -- Computer programs.
Computer Systems Management and Standards
Industrial management.
Organizational effectiveness
MSEM Thesis.
Description:
xv, 186 leaves : ill. ; 29 cm.
Contents:
Thesis advisor: Curtiss S. Peck
Committee members: Robert Hankes, Dr. Bruce Thompson.
Capability Maturity Models -- The People Capability Maturity Model -- Organization lifecycle -- Organizational change -- Organizational culture -- Organizational effectiveness -- Before beginning a People CMM initiative -- Research -- Results -- Recommendations -- A: Mind map - B: IRB documentation - C: Survey waiver - D: Staff survey - E: Management survey - F: Data analysis: Staffing - Communication and coordination - Work environment - Performance management - Training and development - Compensation -- Practice area importance for future success.
The management practices performed at an organization have a dramatic impact on its success. Frameworks can provide guidance with respect to the order in which practices should be focused on. The People Capability Maturity Model, which is the foundation of this thesis, offers guidance in the application of management practices. Each progressive level of the model introduces additional key practices that need to be performed. Consistent application of these practices leads to an increasingly effective organization.
This thesis describes: what the capability maturity model frameworks (CMM) are; the specifics of the People CMM; how businesses have had successful outcomes using People CMM; how the People CMM ties in with other theories, including Grenier's model of Organizational Lifecycle and Cameron and Quinn's model of Organizational Culture; how an organization can evaluate itself against the People CMM; how an organization can become compliant at the first level of the People CMM (Level 2 is the first progression with a maximum of Level 5).
Primary research was conducted with subjects in an organization that has a minimal amount of formally defined management practices. A survey used in the research and the analyses of the data focus on: the consistent performance of practices for People CMM, Level 2; the priority of the practices in comparison to each other; the different views of management and staff with regards to the practices.
The results are analyzed for trends and specific recommendations for the organization are given. Finally, general conclusions are provided for professional managers who want to use some or all of the concepts in the People Capability Maturity Model.
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Walter Schroeder Library
Master's Theses
AC805 .G736 2008
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