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  • Henry, David G.
     
     Subjects
     
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  • Total quality management
     
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  • Six sigma (Quality control standard)
     
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  • ISO 9001 Standard.
     
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  • Production management
     
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  • Quality control -- Statistical methods
     
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  • MSEM Thesis.
     
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  •  The similarities and...
     
     
     
     MARC Display
    The similarities and differences between Total Quality Management and Six Sigma / David G. Henry.
    by Henry, David G.
    Subjects
  • Total quality management
  •  
  • Six sigma (Quality control standard)
  •  
  • ISO 9001 Standard.
  •  
  • Production management
  •  
  • Quality control -- Statistical methods
  •  
  • MSEM Thesis.
  • Description: 
    97 leaves : ill. ; 29 cm.
    Contents: 
    Thesis advisor: Kimbel Nap.
    Committee members: Gene A. Wright, Dr. Bruce Thompson.
    Introduction -- Proposition -- Presenting the case: the quality issue -- Quality revolution -- Profile: critical issues for selection of a continuous improvement system -- Customer expectations -- Organizational structure -- Workplace culture -- Economic stability -- Organizational tool kit -- Six Sigma and TQM: similarities and differences -- Continuous improvement system selection -- Success and failure -- Project classification -- Sustaining results and innovation -- Senior leadership support -- Implementation strategy for AGCO-Jackson, Minnesota operations -- TQM implementation -- Six Sigma implementation.
    Organizations that continuously improve are far more likely to achieve long-term growth and profitability than their competitors. Since the early 1900's, the issue of quality has gone from an obscure concept to the forefront of continuous improvement initiatives. More recent decades boast improved business performance and innovative strategies credited to quality efforts. TQM and Six Sigma are proven continuous improvement methodologies. This thesis promotes awareness of quality and established the need for a quality improvement system in an organization. Next, the paradigms of TQM and Six Sigma are presented in a methodical way. Following that, a dissection of TQM and Six Sigma identifies both separate and overlapping matters. The similarities and differences of TQM and Six Sigma allow organizations to customize their quality tool kit to fit their business strategies, management styles, products or services, customer requirements, and financial situations. This thesis concludes with an implementation strategy for AGCO-Jackson, Minnesota, operations. It combines TQM tools that are encompassing in approach and the tools of Six Sigma that are more focused in scope. The ultimate power of this research lies in the hands of those who understand the importance and broader benefits of a strong continuous improvement system.
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    LocationCollectionCall No.Status 
    Walter Schroeder LibraryMaster's ThesesAC805 .H46 2007AvailableAdd Copy to MyList

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