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Item Information   Holdings       More by this author     Phetteplace, Barry S.     Subjects     Contracting out -- Management.     Software engineering     Strategic planning     Knowledge management     MSEM Thesis.     Browse Catalog     by author:      Phetteplace, Barry S.       by title:      The effects of outso...         MARC Display

The effects of outsourcing on knowledge transfer among software engineers / Barry S. Phetteplace. by Phetteplace, Barry S. Subjects Contracting out -- Management.   Software engineering   Strategic planning   Knowledge management   MSEM Thesis. Description:  77 leaves : ill. ; 29 cm. Contents:  Thesis advisor(s): Dr. David Howell. Committee members: Gene Wright, Kimbel Nap. Introduction -- Literature review -- Research purpose and question -- Methods -- Data discussion -- Management implications -- Analysis and conclusion -- Recommendations -- A: Interview questions -- B. Survey questions. This paper examines the effects of outsourcing on knowledge transfer among software engineers. It investigates data gathered from interviews and surveys of software engineers who took part in outsourcing and then analyzes the resulting data utilizing both qualitative and quantitative analysis strategies. Five themes emerged from this analysis: Morale, Communication, Locale Differences, Rationale, and Planning. The paper describes the five themes and how they affect knowledge transfer between local and contractor teams. The effects of outsourcing on knowledge transfer among software engineers depends on how 'software engineer' is defined. If software engineer is defined as the domestic programmer working for the company outsourcing the work, the effects are minimal. However, if software engineer is defined as the combination of the local engineering team and the outsourcing contractor team, the effects of outsourcing on knowledge transfer between those two teams are significantly more pronounced. Finally, the management implications of these five themes are linked to currently held beliefs of best practices for outsourcing. The paper recommends methods for limiting the effects and mitigating the risk involved with outsourcing software development. web address:  http://milwaukee.sdp.sirsi.net/client/en_US/search/asset/2364   Copy/Holding information Location Collection Call No. Status   Walter Schroeder Library Master's Theses AC805 .P464 2006 Available Add Copy to MyList Format: HTMLPlain textDelimited Subject:   Email to:

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