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Item Information   Holdings       More by this author     Meyer, Andrew E.     Subjects     Quality control -- Statistical methods     Production management -- Statistical methods     Customer services -- Quality control -- Statistical methods.     Theory of constraints (Management)     Six sigma (Quality control standard)     MSEM Thesis.     Browse Catalog     by author:      Meyer, Andrew E.       by title:      Synthesis of Six Sig...         MARC Display

Synthesis of Six Sigma, Lean, and Theory of Constraints : a holistic approach to business management / by Andrew E. Meyer. by Meyer, Andrew E. Subjects Quality control -- Statistical methods   Production management -- Statistical methods   Customer services -- Quality control -- Statistical methods.   Theory of constraints (Management)   Six sigma (Quality control standard)   MSEM Thesis. Description:  74 leaves : ill. ; 29 cm. Contents:  Advisor: Dr. Paul Hudec. Committee members: Timothy Charek, Gregory Chapman. Introduction -- Assessment of organizational objectives -- Assessment of philosophic positioning -- Assessment of tools -- Conclusion. The quality movement of the early eighties has successfully elevated the quality conscience of American business organizations. In the movement's wake remains a legacy of quality programs. The most pervasive of the quality concepts adopted is that of continuous improvement yet businesses struggle with sustaining continuous improvement. Today, three approaches to continuous improvement are practiced under the names of Six Sigma, Lean, and Theory of Constraints. The author acknowledges that these improvement methodologies are equally relevant to all types of businesses, but limits the focus of this paper to for-profit business organizations. Each approach has demonstrated an ability to generate a successful outcome, however none is a panacea. Organizations can avoid choosing one at the exclusion of the others by choosing instead to synthesize the three approaches. The author argues synthesizing Six Sigma, Lean, and Theory of Constraints is possible, but requires that one understand organizational expectations for continuous improvement, and each method's philosophic positioning, and the capabilities of the tools available with each methodology. The author conducts assessments in each of these areas and rationalizes that synthesis is best accomplished using TOC and constraint management techniques to focus the tools of Six Sigma and Lean. The author concludes that synthesizing the three methodologies yields a holistic approach to business management. Synthesizing provides a platform for merging divergent conceptual viewpoints, giving practitioners a broader perspective from which to make management decisions. The broader perspective allows managers to be effective outside the realm of of process improvement. As such, the synthesized approach to improvement becomes a holistic approach to business management, effecting more than just manufacturing systems.   Copy/Holding information Location Collection Call No. Status   Walter Schroeder Library Master's Theses AC805 .M48 2003 Available Add Copy to MyList Format: HTMLPlain textDelimited Subject:   Email to:

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