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Walter Schroeder Library, Milwaukee School of Engineering
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Ehlinger, Larry
Subjects
Benchmarking (Management)
Quality control
Management -- Methodology
Management -- Evaluation
Performance standards
Decision-making
MSEM Thesis.
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Ehlinger, Larry
by title:
Management control s...
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Management control systems and performance measurements / by Larry Ehlinger.
by
Ehlinger, Larry
Subjects
Benchmarking (Management)
Quality control
Management -- Methodology
Management -- Evaluation
Performance standards
Decision-making
MSEM Thesis.
Description:
114 leaves : ill. ; 28 cm.
Contents:
Advisor: Dr. Paul Hudec.
Introduction - Feedback and performance measures - Failing to keep pace - Relation to strategic planning process - Conclusion - Appendix - Bibliography - References.
An ever greater pace of down-sizing, up-sizing, right-sizing, acquiring, divesting, and reorganizing characterizes today’s business environment. Flexible management control systems are required which can produce more accurate, more timely, and more relevant information to support the decision, investment, and learning activities. This paper examines the traditional roots and elements of management control systems and performance measures to provide and understanding of their basis. The investigation focus on why corporations still using traditional management systems that focus more on internal goals of cost and efficiency are not addressing the prevailing needs of rising customer expectations by emphasizing time and flexibility. A model is developed which is based on both external and internal performance measures and relates hierarchical components of controls such as quality, financial strength, and cycle time.
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Walter Schroeder Library
Master's Theses
AC805 .E356 2001
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