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Item Information   Holdings       More by this author     Koch, Andrew J.     Subjects     Internet (Computer network)     Communications software     Business communication     Costs and Cost Analysis     Inventory control     MSE Project.     Browse Catalog     by author:      Koch, Andrew J.       by title:      Process for resolvin...         MARC Display

Process for resolving inventory defects / Andrew J. Koch. by Koch, Andrew J. Subjects Internet (Computer network)   Communications software   Business communication   Costs and Cost Analysis   Inventory control   MSE Project. Description:  79 leaves : ill. ; 29 cm. Contents:  Advisor: Dr. Owe Petersen. Committee members: Dr. Neal Callahan, Lawrence Korta. Background / Definitions -- Problem -- Engineering methodology to solve problem -- Phase 1 process design -- Phase 2 process design -- Conclusion / Future plans -- Appendix A) Receiving defects B) Customer defects -- Project approval form. A database on the Web was implemented to manage defective inventory shipped to a warehouse. The database provides the desired visibility of the defects and the communication links between responsible parties for the effective management of defective inventory. warehouse. The end result is lower inventory costs to the company. Methodology used throughout this project includes numerous customer interviews, as well as organized brainstorming sessions amongst team members. A customer, in this project, is anyone who relies on the process in some way to perform his or her daily job. This methodology is used to design process flows, procedures, and custom software tools. The technical aspects of this project are related to software engineering, industrial engineering, and engineering economics. Software engineering was used to design and create a custom Microsoft Access database on the Web, industrial engineering was used to design detailed workflows and procedures to document the process, and engineering economics was used to calculate the financial impact of the process to measure its success. The power of electronic and Internet tools (such as Microsoft Access, electronic mail, and Lotus QuickPlace) to instantaneously share data between people many miles apart was a major finding in this project. The use of such tools has drastically reduced the amount of time that defective inventory is stored.   Copy/Holding information Location Collection Call No. Status   Walter Schroeder Library Master's Theses AC805 .K625 2001 Available Add Copy to MyList Format: HTMLPlain textDelimited Subject:   Email to:

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