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Walter Schroeder Library, Milwaukee School of Engineering
Item Information
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More by this author
Gundrum, Kari Lynn
Lund, Ruth Ann
Subjects
Industrial management.
Work groups
Stress
Job stress
Stress, Psychological -- prevention & control.
Stress (Physiology) -- Research
Teams in the workplace
MSEM Thesis.
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by author:
Gundrum, Kari Lynn
Lund, Ruth Ann
by title:
Case study : MagneTe...
MARC Display
Case study : MagneTek shipping team / by Kari Lynn Gundrum and Ruth Ann Lund.
by
Gundrum, Kari Lynn
, Lund, Ruth Ann
Subjects
Industrial management.
Work groups
Stress
Job stress
Stress, Psychological -- prevention & control.
Stress (Physiology) -- Research
Teams in the workplace
MSEM Thesis.
Description:
190 leaves : ill. ; 28 cm.
Contents:
Advisor: Gene Wright.
Committee members: Kimbel Nap, David Tietyen.
Introduction -- Stress -- Definitions and terminology of stress -- Causes of stress -- Five main sources of stress -- Responses to stress -- Managing stress -- Team stress -- Stress and job performance -- The case study -- The initial plan -- Detailed accounts -- Meetings -- Primary research analysis -- Recommendations -- Conclusions and recommendations -- Case study conclusions -- Final recommendations and conclusions -- Afterward -- Glossary -- Bibliography -- Appendix A) Surveys B) Survey data C) Survey question response profiles D) Problem solving E) Meeting minutes -- About the Authors.
Cecilia Macdonald, a Sacramento-based speaker and corporate trainer, says, “Employees report that job stress seems to be running their lives, making them feel hurried, irritable, and frustrated.” Stress touches everyone’s life in today’s world on a much greater scale than in the past. The increase in stress has resulted in an increase in stress-related illness and insurance claims. The large sum of money involved in stress claims and loss in productivity has prompted further investigation into the area of stress management. So, stress has risen, the costs of stress have risen and, therefore, stress research has increased dramatically in recent years.
According to research by University of Wisconsin, Green Bay Professor John Harris and Lecturer Lucy Arendt, “High levels of stress, if not understood and reduced, predictably result in high levels of employee dissatisfaction, illness, absenteeism, turnover, low levels of productivity, and, as a consequence, difficulty in providing high-quality service to customers.” John Ford, owner of Charlotte-based Leading Well, asserts that, “stressed out employees do not make good employees or family members and indirectly, but in a real way, negatively affect profits.”
Stress is a serious mater for employers in the 1990s, and companies are looking for ways to manage it. This thesis is a case study of the MagneTek shipping team. Stress was a factor evident from the onset, so the authors decided to try to reduce stress while increasing the effectiveness of the team. To accomplish this, they chose to facilitate various training sessions in goal setting, communicating, and problem solving. The results of the case study show an improvement in team effectiveness and a reduction in stress. The thesis first provides an introduction and lays a foundation based on stress research before discussing the case study.
Chapter Two contains the stress research that includes information of stress terminology, stress models, causes of stress, responses to stress, stress within teams, and the relation of stress and job performance. Chapter Three contains a detailed account of the work Gundrum and Lund did with the shipping team starting with an outline of the original case study plan, a discussion of meetings, and in-depth analysis of the surveys, and ending with recommendations for MagneTek. The closing chapter contains the final observations, conclusions, and recommendations for industry. Stress research is quite young and, therefore, researchers still have a lot of work to do in this field.
So far, mainly people associated with the psychology field have contributed to stress research. Gundrum and Lund see their work as an important step in involving people from industry to start providing urgent solutions required by companies. It is critical to bridge the gap between business management and the stress researchers. Bringing together people from industry and the psychology field to conduct studies in stress research will strike a balance, providing research based in solid psychological science and solutions from an industrial perspective. Industry is in dire need of solutions as the costs of stress soar.
Copy/Holding information
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Collection
Call No.
Status
Walter Schroeder Library
Master's Theses
AC805 .G85 L82 1999
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