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Item Information   Holdings       More by this author     Jorgensen, David G.     Subjects     ISO 9000 Series Standards     Total quality management     MSEM Thesis.     Browse Catalog     by author:      Jorgensen, David G.       by title:      ISO 9000 certificati...         MARC Display

ISO 9000 certification: a contrarian view / by David G. Jorgensen. by Jorgensen, David G. Subjects ISO 9000 Series Standards   Total quality management   MSEM Thesis. Description:  iv, 82 leaves : ill. ; 29 cm. Contents:  Advisor: David Tietyen. Committee members: James Spindler, Dr. Bruce Thompson. ISO 9000 overview -- Benefits of ISO 9000 -- Strategies for ISO 9000 implementation and/or certification -- Conclusions and recommendations -- Glossary -- Bibliography -- Appendix A: Quick Start list of documents and procedures -- Appendix B: ISO 9000 self-certification checklist. ISO 9000 certification has been a popular topic within international business circles since its inception in 1987. The certification, once (erroneously) billed as a ticket to entrance to the venerable European Community, has now become as controversial as it once was vogue. The main criticisms and concerns are over the content, benefits, and administration of ISO 9000 certification as it has evolved over the last several years. There have been many pages in business and academic journals allocated to discussion of the benefits of ISO 9000 implementation and certification. This thesis briefly reviews these well-documented attributes, and thoroughly explores the "down side" of ISO 9000 certification. Several different mixes of ISO 9000 program development and certification pursuits are discussed and evaluated. In the author's opinion, a viable middle ground exists. This consists of implementation of the elements of ISO 9000, but not pursuing the actual certification with its associated costs and overheads.   Copy/Holding information Location Collection Call No. Status   Walter Schroeder Library Master's Theses AC805 .J67 1998 Available Add Copy to MyList Format: HTMLPlain textDelimited Subject:   Email to:

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