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  • Tso, Peter.
     
     Subjects
     
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  • Employee attitude surveys.
     
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  • Personnel management
     
  •  
  • Employee-management relations
     
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  • MSEM Thesis.
     
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  •  Use of employee atti...
     
     
     
     MARC Display
    Use of employee attitude survey to improve management-employee relationships / by Peter Tso.
    by Tso, Peter.
    Subjects
  • Employee attitude surveys.
  •  
  • Personnel management
  •  
  • Employee-management relations
  •  
  • MSEM Thesis.
  • Description: 
    iv, 43 leaves : ill. ; 29 cm.
    Contents: 
    Introduction -- History -- Guidelines for a survey -- Samples of participants -- Obtaining results -- Preparing participants -- Understanding results -- Identifying and solving problems -- Insuring success -- An eight step survey program -- Purpose of the survey -- Preparation for the survey -- Task force formation -- Questionnaire design -- Administration of the questionnaire -- Results and interpretation -- Feedback and results -- Action programs -- Conclusions and discussion.
    This paper presents an overview of the use of employee attitude surveys to increase job satisfaction and to improve management-employee relationships. It has been noticed that employee attitudes can affect the work force and productivity. In order for management to maintain an organization with positive employee attitudes, it must have an accurate perception of the employee’s feelings of the organization and its policies
    Employee attitude survey is a management tool designed to measure how employees really feel about the organization. Not all employee surveys are successful. Most of them fail because of false assumptions held by the survey administrators or the survey administrators do not follow guidelines of good survey programs. When the survey is carefully and thoughtfully designed and conducted, it can provide important benefits for the organization, such as increased productivity, improved management-employee relationship and increased job satisfactions.
    An "Eight-step attitude survey program" has been recommended. The steps are: Purpose of survey; Initial preparations; Task force formation; Survey questionnaire design; Administration; Interpreting survey results; Feedback discussion; and Support for action.
    When properly administered, employee surveys provide much useful information. They can increase employees' sense of value to the organization from the participation and involvement. Furthermore, surveys can engage and develop employees' problem solving capabilities and, most of all, the relationship between management and employees can be improved. With the help of employee surveys and effective management of human resources, America may one day beat Japanese productivity rates and regain its position as an industrial leader of the world.
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    Walter Schroeder LibraryMaster's ThesesAC805 .T76 1984AvailableAdd Copy to MyList

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